Select a queue for your request:

Biology

BPK

Chemistry

Dean of Science

Earth Sciences

Mathematics

MBB

Physics

Statistics and Actuarial Science

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FacSIMS Support

SASS Filemaker and Online Database Support (Science Administrative Support Systems: Filemaker, Room & Equipment Booking, Online Forms and Databases)

Request for Online Application (Sessional & Faculty positions, as well as Scholarship, USRA, ISS, research awards)

Report phishing/ spam emails or poor wireless connectivity.

Staff should use this form to tell us about online Application forms needed for Faculty/Sessional positions as well as Scholarships, USRA, ISS, & research awards.


View your Support/Ticket Requests

How to report phishing/ spam emails.



Photocopier/Scanner Setup (MFD) (must be done on campus or connected to VPN)

Information on SFU Mail

  Overview /  Getting Started / Outlook, Apple Mail, Thunderbird Setup / Mobile Device Setup

Information on Software, Wireless, Outages, Linux, etc.


SFU IT Services
Best source of Information specific to SFU. However, most support requests to them will get a response to contact your local IT support (us!).
Software Available at SFU
Be sure to check this before you purchase software.
IT Services for Researchers
High-performance computing, Linux support, and other services.
Wireless Setup
In General, first connect to SFUNET, [then in your browser connect to www.sfu.ca,] then follow the instructions for making a connection to SFUNET-Secure. You cannot connect to these without installation of a certificate on your device (Windows, Mac, Linux, iOS and Android)- just entering your password will fail.
SFU IT Services Twitter
First Place to go to see if there are general network/system problems and you can't access this page :)

Faculty of Science IT Support Page